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Service Improvement Leader

69508 Manufacturing 1/23/2019 Monterrey, Nuevo Leon, Mexico Position Description: Serviceability specialist - MTY Plant performance measurement on KPI´s metrics - WW interlock conference report on serviceability metric result - Project Development on KPI`s improvement - KPI´s meeting (Serviceability) - Daily PSD Measurement and E2E control Position Requirements: Requirements - Strong written and oral English communication skills - Advanced Knowledge on Microsoft Excel and power point - Attention to details - Very organized - Detail-oriented approach to problem solving - High energy, results oriented, self-starter - Positive attitude focused on teamwork

Monterrey
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Comercial en San Nicolás de los Garza permanente a tiempo completo en Atento México

En Atento & HSBC buscamos a los mejores ASESORES FINANCIEROS para colocar tarjetas y tramitar créditos con descuento vía nómina. Requieres bachillerato concluido, experiencia en ventas (intangibles o financieras) $6,000 Sueldo Base $3,363 Bono por curva de aprendizaje (3 primeros meses). $500 Bono de transporte (después de los 3 primeros meses). Comisiones sin tope (1.3% al mes por el crédito a nómina y $400 por cada tarjeta vendida) Tablet al 4to mes Prestaciones de ley (IMSS, INFONAVIT, 6 días de vacaciones al año, 25% de prima vacacional, 15 días de aguinaldo, utilidades)

San Nicolás de los Garza
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Professional Services – Vendor Account Manager (LA)

70556 Services 3/5/2019 Monterrey, Nuevo Leon, Mexico Position Description: Are you passionate about operational excellence and inspired by challenges driven by building strong alliances with business partners? We invite you to learn more about a position on the Lenovo Data Center Groups (DCG) Professional Services (PS) team.  This is a very unique job opportunity to work in a multicultural environment where “different sees it better” with a focus on innovation, diversity and customer experience. Lenovo is seeking a Vendor Account Manager (VAM) to support DCG PS projects in North America.  The individual must be enthusiastic, assertive, outgoing, and well-articulated with solid communication skills in English.  This position will work alongside the PS Project Management Office to review/implement business rules and processes for partner delivered Lenovo Professional Services. A VAM drives, manages, and builds the overall relationship with some of Lenovo’s top geographical partnerships. You will cultivate and own processes with multiple services business partners and guide each on the following: ensure partners meet or exceed their contractual obligations, o build and track their operational scorecard, o establish Services Level Agreements (SLA), o write/negotiate/approve Statements of Work (SOW), o configure, price, negotiate and quote services solutions as well as provide, proactive follow-up, product information and overall account support via email and phone. o coordinate financial transactions, map skills and capabilities for each partner in order to fulfill future service orders, deliver the highest quality Customer Satisfaction (CSAT) results. A VAM is responsible for Business Management System (BMS) cadence of approved Lenovo business partners that includes weekly service status reports, monthly/quarterly business reviews that track performance, action plans, issue mitigation for continuous improvement. Candidate must have project management experience and demonstrate personal networking skills to manage engagement outcomes thru all aspects of services delivery including project planning; project execution and project completion. Position Requirements: Send us your CV today if you: • are fluent in communications in English (verbal/written/listening) • have a customer centric attitude with cross functional collaboration and solid problem solving soft skills. • thrive to deal with cultural diversity (multinational working environment) • hold a BA/BS degree or equivalent professional work experience. •       enjoy at least 5 years experience or proven knowledge of data center products and services. • possess strong relationship and negotiation skills. • are a detailed-oriented self-starter with strong organizational skills. We can’t wait to discuss this working opportunity with you as soon as possible!

Monterrey
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Manager, Fraud Risk and Payment Team

70474 Supply Chain 3/1/2019 Monterrey, Nuevo Leon, Mexico Position Description: This role will be responsible for managing our North American Ecommerce Fraud Risk and Payment Operations Teams.  This team is responsible for mitigating the financial risk associated with Credit Cards, Credit, and Alternative Payments. We are seeking a dedicated, hardworking, analytical leader. You will be responsible for leading and motivating a large team while ensuring the daily operations of the business are being effectively and efficiently resolved. Candidate should thrive and have demonstrated success in environments with ambiguity, big challenges, and quick change. You will be expected to lead by example and demonstrate cross-functional, collaborative, results-oriented work. Responsibilities: • Direct line manager for 18+ employees. • Create and communicate the vision, direction, and culture of the team by managing individual and team performance, expectations, and goals. • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities. • KPI monitoring and development. • Drive operational excellence and continuous process improvements by collaborating, and developing cross-functional partnerships with internal teams and external teams. • Understand our fraud risk systems and drive analysis that identifies patterns and trends that help inform our fraud policies and processes. • Effectively communicate analysis & findings through analytics and reporting frameworks. • Supports all aspects of the dispute process in compliance with Visa/MasterCard, federal and state rules and regulations. • Stay current on cybercrime trends and investigative techniques. Position Requirements: We are looking for someone with the following skills and experience. • 5+ years’ people and leadership experience with the ability to drive strong performance and develop talent. • Experience in managing external and internal relationships. • Self-driven leader with demonstrated ability to proactively drive, lead, and grow teams. • High level of integrity and professionalism. • Strong MS Word/Excel/PowerPoint/Outlook and general computing skills. • Excellent English speaking communication - verbal and writing skills. • Ability to identify, communicate, and champion process improvement opportunities and drive out inefficiencies • Knowledge of card networks’ Operating Regulations (Visa, MC, American Express and Discover) for both merchants and consumers preferred, but not required. • Ability to make decisions in a timely manner with incomplete or ambiguous information. • Ability to maintain high level of confidentiality and data security standards. • Ability to work extended hours as needed to meet department needs.

Monterrey
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Abogada/o (Nuevo León)

Brindar atención y seguimiento a las gestiones de trámites y servicios de personas en movimiento por Solicitud de refugio y/o Refugiadas con base en la detección de vulnerabilidades y necesidades de protección e integración. Acompañando, identificando e informando en materia de procedimiento, trámites sobre acceso a derechos y servicios como salud, asistencia legal, gestión de trámites, educación, empleo etc. Area geográfica Latinoamérica País México Provincia Nuevo León Localidad Duración contrato Hasta 6 meses Profesión Salario Entre $15,001.00 y $18,000.00 pesos bruto/mensual Categorías Inmigrantes y refugiados Fecha límite de inscripción 21/04/2019 Fecha comienzo 25/04/2019 Perfil/Requisitos Título Profesional de Licenciatura en Derecho. Conocimientos en Derecho Internacional Humanitario, Migración y Derecho laboral. Experiencia en atención a grupos vulnerables, enfoque de género, refugiados, Violencia Sexual y Basada en Género (VSBG), gestión de trámites ante gobiernos locales, presentación de quejas y representaciones legales de personas solicitantes de asilo y refugiadas. Idiomas: Español. Inglés y francés deseable Paquetería Informática: Microsoft Office Disponibilidad para viajar.

Estado de Nuevo León
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Marketing & PR Internship

Get the chance to start your career within the fashion industry! If you are a passionate and innovative graduate or young professional, we have an excellent opportunity for you to join our Marketing and PR Internship at GANT Benelux. You will be part of an environment driven by passion, innovation and authenticity in the world of Original American Sportswear. About the internship You will work together with our Marketing Manager and get a unique insight in our marketing and PR department and learn about our overall marketing strategy. You will help to execute our marketing activities, campaigns and events. Together with your mentor you will set goals, expectations and focus for your learnings prior to your start. Internship period: 3-6 months, full time Start: September 2019 Location: GANT BV, Amsterdam, Netherlands Number of openings: 1 How to apply: Apply with your CV, cover letter and study certificate if you are a student. Compensation: This is an unpaid internship Questions: Please email matilda.rosengren@gant.com Learning areas and responsibilities Support our Marketing Manager in everyday work Produce marketing communications material Project-lead smaller marketing or PR projects together with your mentor Create PowerPoint/Keynote presentations of the marketing and PR results Coordinate the monthly PR results and have a close contact with our NL and BE PR agencies. Your profile Preferably you are in the end of your studies or recently graduated within communication or marketing Social, communicative and ambitious team player – but who is not afraid to come up with suggestions and ideas Natural interest in working with communication and marketing Knowledge within Photoshop, Illustrator and social media is a plus A strong communicator in English, both written and spoken. Dutch and/or French is not a requirement but a plus Authentic and genuine personality Get to know us by following Lifeatgant! GANT is a lifestyle brand committed to creating a community that lives by and embraces our values of being authentic, where we stay true to our beliefs, respect each other and remain accountable; being innovative, where we hold our heritage close to heart when striving for new ideas; and being passionate, where we live and represent the brand we love while working together toward the same goal. GANT is the original American lifestyle brand with European sophistication, offering premium clothing, accessories and home furnishings for men, women and kids. Born in 1949 on the campuses of the American East Coast universities and raised in Europe, GANT enjoys a global presence in over 70 markets, 750 stores and 4,000 selected retailers. Please visit gant.com for more information.

Estado de Nuevo León
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VP of Engineering (Architect) - Diseño de Software

We want to reduce the cost of healthcare by creating products that help physicians, hospitals, and payers operate in more efficient ways.  We’re looking for a VP of Engineering  that helps us achieve this mission by removing technology as a barrier, and instead converts it into a strategic enabler for the business and our product leaders. We’re looking for someone that sees the world through the lens of software and technology. You’ll work directly with our Co-CEO to create innovative products that are used across the world. Your responsibilities: Build and grow an excellent engineering organization with a strong management team Represent technology in the overall strategic direction of the company Own and make sure we can rapidly, reliably, and repeatedly deliver a quality product to market Make sure the company has an architecture capable of delivering the functionality, scalability, reliability, security, and performance it needs to compete and thrive Serve as the company spokesperson for the engineering organization, demonstrating leadership in the community with developers, partners, and customers Attract and retain the best talent Requirements: Minimum 6 years of software development work experience +3 years of leadership experience in software development Absurdly tech-savvy Great programming skills, even if you do it now only as a hobby. Experience building multi-tenant cloud products Up to date with latest technologies trends, and maintains an “always be learning” mentality. Our tech stack is not sacred and we want to keep evolving it Proficient understanding of git and experience using it in teams. Extra points if you have experience using the Git Flow branching model In-depth Continuous Integration/Continuous Deployment process experience Thorough knowledge of technical processes and life cycle methodologies (Scrum and/or Kanban) from project management to software development and execution Passion for driving change with an entrepreneurial spirit - we want peers who are emotionally invested in their own success and the success of their customers Excellent interpersonal, written, and oral communication skills, including the ability to clearly communicate complicated technical topics to non-technical audiences Extra points if you have experience with Rails, Java, Elixir, Ember JS, Postgre SQL… Our offer: Competitive compensation package reflecting skills and experience An exciting opportunity to be part of a great global company with a unique informal start-up culture, great leadership and a strong vision. No extensive corporate bureaucracy guaranteed. Chance to take part in growing a rapidly developing business with a fast industry growth rate Opportunity to grow your skills in our global team What we believe: We don’t only want to be successful. But we also want to do it in a way it makes us proud and happy. The best way we know how to do this is by working with people that share our values: Meaningful work, meaningful relationships. We don’t need babysitters. What’s right, not who’s right. If these sound true to you and want to help us scale a company full of people aligned by them, then this might be an opportunity for you. Interested? Send us an email with a couple of paragraphs about yourself and a copy of your resume.

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Sr. Order Fulfillment and KPI Specialist

70689 Administrative 3/8/2019 Monterrey, Nuevo Leon, Mexico Position Description: -Role mainly focus to drive and manage LAS GSC KPI’s, root cause analysis and improvement actions across the functional teams to meet region targets. -Role requires to  work with teammates, Sales Operations, Global Logistics, demand planning, brand managers, WW ops teams. -Problem solving, analytical and action improvement activities -Responsible for proactively communicating action and project  status -Develop action, monitor and control KPI in time and quality -Effectively report action logs, including accurate, effective and efficient document control -Consolidation and analysis for LAS parts inventory Position Requirements: ? Bachelor degree ? Excellent English language ? Must be self-driven and can work independently while focused on delivering set objectives ? Team leader and player ? Self-disciplined and able to self-manage and set goals ? Excellent organization, action oriented skills ? Negotiation and conflict management skill ? Communication, presentation and meeting facilitation skill. ? Excellent MS Office skills (Advance) ? SAP Knowledge / Qlik report ? Project Management  and process mapping  tools desirable

Monterrey
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Customer Fulfillment Professional

69465 Logistics 1/19/2019 Monterrey, Nuevo Leon, Mexico Position Description: This position will provide Customer Fulfillment support to  "dedicated" accounts that  require 2nd stage services (ie., etching, custom imaging, custom asset tagging, aggressive SLA Management, tied order requirements) that are performed by our Whitsett North Carolina Distribution Center.   This involves heavy collaboration with the Sales Team to obtain and manage a 90 day rollling forecast that enables us to meet customer SLA's, yet also manages the inventory consumption plan  so that we are not left with excess inventory at end of each quarter.   This position has heavy communication requirements with Sales, Customer, Plant Manufacturing focals, Whitsett DC focals  and Global Logistics, both verbal and written    Must be able to produce complex reporting and presentations  that  show status of the account (performance metrics) as well as internal inventory metrics  and consumption plans.   This position requires advanced Customer Fulfillment skills with ability to manage multiple accounts, multi-task, stay organized and use own initiative to know when to escalate orders that are at risk of missing SLA. Position Requirements: SAP/ ECC Advanced Excel Skills Windchill GSC Cross Functional Process awareness (order entry, credit, global logistics, A/R) Product knowledge Supply Chain processes / tools Organization skills Strong Analytical skills Self Starter Excellent Communication skills, verbal and written

Monterrey
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NA CF Team Leader

69466 Logistics 1/19/2019 Monterrey, Nuevo Leon, Mexico Position Description: The Customer Fulfillment Team Leader is responsible for managing the day- to- day operations of the NA Customer Fulfillment team, ensuring the team provides tactical support to the NA Sales organization through proactive backlog management, supply and critical account updates, and urgent issue resolution to ensure customer orders are manufactured and shipped according to the customer’s service level agreement. The position will work with Sales teams on forecast projections, product transitions and supply shortage alternatives as well as monitor internal KPI performance and control related tasks performed by the team. Position Requirements: - Demonstrated success and solid reputation for leading people & teams; motivating, recognizing, rewarding, coaching, training and problem solving. - Motivate and inspire team members thru personal example (role model). Create environment oriented to trust and cohesive team effort. - Strong understanding of Supply Chain processes & systems - Passion for the Customer and ability to advocate customer interests/requirements into actionable workstreams (Sales is our customer and voice of the customer). - Must have excellent communication skills; able to work with teams across cultures and time zones, fostering trust and collaboration - Inquisitive thinking; never taking information at face value or drawing conclusions too quickly - Experience creating presentations, adjusting the message and level of detail to the audience. Comfortable presenting to Executives. - Ability to perform business analytics; create and analyze complex and custom reporting - Meeting Management; lead weekly cadence meetings, ensure actions are documented and followed thru. - Lead Tem thru Digital Transformation Initiatives – new tools and automation Professional Skills/Experience Required: - Demonstrated Leadership - Organizational Skills - Performance Management - Problem solving/Analysis - Technical Capacity - Communication / Negotiation - Customer Insight, client focus Technical Skills: - Advanced SAP / ECC - Advanced Powerpoint & Excel skills (vlookup, pivots, working with/creating macros

Monterrey
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